Welcome to Benita Tatters Design

By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website. If you do not agree with any part of these terms, you must not use our website.

1. General

1.1. These terms and conditions govern the use of our website and the purchase of any products through our online store. 1.2. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new terms.

2. Product Descriptions

2.1. We strive to provide accurate descriptions and images of our handmade crochet items. However, due to the handmade nature of our products, slight variations in color, size, and design may occur. 2.2. All product descriptions, pricing, and availability are subject to change at any time without notice.

3. Pricing and Payment

3.1. All prices are listed in Australian currency and include applicable taxes. 3.2. We accept payment through Credit Card for all orders. Payment must be received in full before the shipment of any products. 3.3. We reserve the right to change the prices of our products at any time. However, once an order is placed, the price at the time of purchase will be honored.

4. Shipping and Delivery

4.1. We offer shipping within Australian and will make every effort to ensure timely delivery of your order. 4.2. Shipping costs are calculated based on the destination and weight of the package and will be displayed at checkout. 4.3. Delivery times are estimated and may vary depending on the destination and other factors beyond our control. We are not responsible for any delays caused by shipping carriers or customs.

5. Returns and Refunds

5.1. Due to the handmade nature of our products, we do not accept returns or exchanges unless the item is defective or damaged upon arrival. 5.2. If you receive a defective or damaged item, please contact us within [Number] days of receiving your order to arrange for a return or exchange. You must provide proof of purchase and images of the defect or damage. 5.3. Refunds will be issued to the original payment method once the returned item is received and inspected.

6. Custom Orders

6.1. We offer custom crochet orders based on your specific requirements. Please contact us to discuss your needs before placing a custom order. 6.2. A non-refundable deposit of 50% is required for all custom orders, with the balance due upon completion. 6.3. Custom orders cannot be canceled or returned once production has begun.

7. Intellectual Property

7.1. All content on this website, including text, images, logos, and designs, is the property of [Your Crochet Shop Name] and is protected by copyright and other intellectual property laws. 7.2. You may not reproduce, distribute, or otherwise use any content from our website without our express written permission.

8. Limitation of Liability

8.1. We are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products. 8.2. In no event shall our liability exceed the total amount paid by you for the product in question.

9. Privacy Policy

9.1. We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.

10. Governing Law

10.1. These terms and conditions are governed by and construed in accordance with the laws of Queensland, Australia. 10.2. Any disputes arising from or related to these terms and conditions will be subject to the exclusive jurisdiction of the courts in Australia, QLD.

11. Contact Information

11.1. If you have any questions or concerns about these terms and conditions, please contact us at benita@benitatattersdesign.com